The benefits that reviews bring
Reviews can bring many benefits. Of course, this makes sense when they are positive reviews, but negative reviews can also be positive. As long as you respond to them and show that you can handle criticism, there is often nothing wrong. But what are some other advantages?
Better findability in Google
Research by MOZ has shown that reviews have a share in the ranking of local search results. Google reads, as it were, how positive the reviews are. When determining a position, many positive reviews will therefore also ensure a better position.
A higher CTR
When stars are shown in Google, this ensures more visibility. Also, more stars naturally provide a better appearance. These things ensure that your search result is clicked through more often. And a higher CTR is of course an important first step toward a higher conversion ratio.
A higher conversion ratio
Good reviews on your website also increase your conversion rate. More than 95% of consumers read reviews on websites of local businesses before making a purchase decision. Many good reviews naturally create more trust. This makes choosing your business a lot easier.